Thank you for choosing Krunchillo by Good Choice Foods Private Limited for your snacking needs. We appreciate your trust and are committed to providing you with high-quality products and an exceptional shopping experience. Please review our Return and Refund Policy.

Returns

Our policy allows returns within 30 days of purchase. If 30 days have elapsed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, ensure that your items/packets are unused and unopened, with the packaging intact. Please provide a receipt or proof of purchase.

Please note that only regular priced items are eligible for a refund; sale items are non-refundable. Partial refunds may be granted under specific conditions:

• Items not in their original condition, damaged, or missing parts for reasons not due to our error.
• Items returned more than 30 days after delivery.

Refunds (if applicable)

Upon receiving and inspecting your return, we will send an email notifying you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within 5-7 working days.

Cancellation (if applicable)

You may cancel your order within 24 hours of placing it by emailing us at [feedback@krunchillo.co] or calling the number provided on our website. If payment has been made, the refund will be processed via the same payment gateway used for the payment within 5-7 working days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund, please check your bank account and contact your credit card company. If the issue persists, reach out to us at [feedback@krunchillo.co].

Exchanges (if applicable)

We only replace items that are defective or damaged. To exchange a defective or damaged item for the same product, email us at [feedback@krunchillo.co] and mail the item to [Krunchillo By Good Choice Foods Private Limited, Gut No 310, Near Mahyco seeds, Tal Shelgaon, Jalna – 431202, Maharashtra.

Shipping

For returns, mail your product to [Krunchillo By Good Choice Foods Private Limited, Gut No 310, Near Mahyco seeds, Tal Shelgaon, Jalna – 431202, Maharashtra. You are responsible for the shipping costs, and they are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance, as we do not guarantee the receipt of returned items.

Thank you for being a part of the Krunchillo family. Your satisfaction is our top priority, and we look forward to serving you with our unique range of vegetable and fruit snacks.